The role of trustee with Newport Citizens Advice will give you an opportunity to contribute to the work of a much respected service that helps thousands of the residents of Newport every year.

A trustee shares in the oversight of the governance of the charity to ensure it continues to fulfil its obligations under relevant laws and regulations and continues to perform its role in the county with the support of its funders. This is especially important as we emerge from the pandemic and work to ensure we properly identify the needs of our community, exploit all means to meet those needs and collaborate with others in the County and our neighbours who can help us achieve these objectives.

These opportunities would particularly suit those with some relevant managerial or professional experience with an enthusiasm for the promotion of social justice able to support and oversee the work of our volunteers and our small team of staff.

We invite applications from anyone over the age of 18. We are committed to improving the diversity of our Board and welcome applications from all ages, genders and ethnic backgrounds. Applicants must be able to confirm their eligibility to become a trustee. Please see here the link to guidance on who can be a trustee of a charity.

Main duties and responsibilities for all trustees

Each individual member of the trustee board has a responsibility to contribute to the discharging of the board’s duties. They can do this by:

  • Maintaining an awareness of the business of the Local Citizens Advice organisation
  • Taking responsibility for their own learning and development
  • Regularly attending, preparing for and taking a full part in meetings
  • Actively contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance monitoring whether the service complies with its governing document, whether it meets Citizens Advice standards and how well the advice needs of the local community are being met monitoring the financial position of the bureau and ensuring that it operates within its means and objects, and that there are clear lines of accountability for day-to-day financial management supporting the development of the bureau through participation in agreed services actively seeking to further the strategic objectives of the bureau, and acting in the best interests of the bureau at all times maintaining confidentiality about any sensitive or confidential information received in the course of duties as a trustee.
  • The position is not salaried but out of pocket expenses are reimbursed

  • Personal skills and qualities for all trustees Each individual member of the trustee board brings skills and qualities to the board. They add to the collective knowledge and experience by providing: commitment and availability to attend trustee board meetings effective communication skills and willingness to participate actively in discussion willingness to gain knowledge of local needs and resources commitment to the aims, principles and policies of the Citizens Advice service, including those relating to equal opportunities, independence, and research and campaigns willingness and ability to act in the best interests of the organisations ability to understand and accept their responsibilities and liabilities as trustees and employers willingness to participate in democratic process which develops Citizens Advice policies by area and nationally numeracy to the extent required to understand Citizens Advice accounts with the support of a treasurer willingness and ability to learn, and to develop and examine their own attitudes ability to think creatively and strategically, and exercise good, independent judgment ability to work effectively as a member of a team

Further guidance on the general responsibilities of trustees can be found here.

Applying to be a Trustee

Please use our general application form to apply for all posts.

Trustee enquiry form

Would you be interested in other roles if we think you'd be suitable? *
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Allowed file types: .docx, .doc, .pdf, .rtf

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Find out about us

We are a social justice charity as shown by our twin aims:

  • To provide the advice people need for the problems they face

  • To improve the policies and practices that affect people’s lives

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