Job Title: Trainee Generalist Adviser

Salary: £26,403 per annum based on a 37-hour week. This will increase to £28,404 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent

Pension: 8% pension supplement payable (subject to 2% employee contribution)

Hours: Full time – 37 hours per week.

Holidays: 37 days per annum (including Bank Holidays and fixed days).

Duration: Permanent

Closing Date: Monday 14th September 2026 at 5.00pm

Interviews: To be confirmed

Role Purpose

• To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media
• Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided

CVs are accepted. Candidates submitting CVs who are being considered for interview will be required to complete an application pack. To send your CV to us, or to request further information or an application pack, please email: recruitment@newportca.org.uk and quote reference number 2026-ADV2